Using EZ Clear
Find answers about posting a project, contractor profiles, applications, messages, and shared web and mobile accounts.
Visit the Help CentreEZ
Loading EZ Clear…
Loading EZ Clear…
Contact
Contact the EZ Clear team about account access, a marketplace concern, privacy, accessibility, or using the website and mobile app.
Choose the right starting point
Use the links below for common questions, or email the EZ Clear team when your issue needs account-specific attention.
Find answers about posting a project, contractor profiles, applications, messages, and shared web and mobile accounts.
Visit the Help CentreReview practical safety guidance before sharing access details, documents, credentials, or payment information.
Review safety guidanceContact us about personal information, an accessibility barrier, or support using an important account feature.
Read the accessibility statementSend your message to support@ez-clear.com. Explain whether you are using EZ Clear as a homeowner or contractor and which part of the website or app you were using.
Never email your password, one-time authentication code, full payment-card number, government identification, keys, alarm details, or an exact residential address unless an authorized support process specifically requires it. EZ Clear public pages use privacy-safe location information and do not publish private messages or applications.
Use the password-reset option on the sign-in page and confirm that you are using the same email address as your EZ Clear mobile account. Do not create a second account to recover an existing profile.
Use available report or block controls where supported, then email EZ Clear with privacy-safe context. Contact emergency services directly if there is an immediate risk.
Yes. Describe the barrier, assistive technology or device you use, and the task you were trying to complete so the team can understand the problem.